Privacy policy
Privacy Policy
Effective Date: 4 Feb 2025
Lalinda values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details (processed securely through third-party payment gateways).
- Order Information: Purchase history, preferences, and returns.
- Device & Usage Information: IP address, browser type, and interaction with our website.
- Marketing Preferences: Email subscriptions and promotional preferences.
2. How We Collect Information
We collect personal information through:
- Our website when you make a purchase, sign up for newsletters, or contact us.
- Cookies and tracking technologies to enhance user experience.
- Third-party services such as payment processors and analytics providers.
3. How We Use Your Information
We use your information to:
- Process orders and provide customer support.
- Improve and personalize your shopping experience.
- Send marketing communications (if opted in).
- Detect and prevent fraud or security issues.
- Comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Payment processors, shipping carriers, and marketing platforms.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and provide targeted advertisements. You can manage cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to data processing in certain circumstances.
- Request a copy of your stored data.
To exercise these rights, contact us at marketing@lalinda.com.au.
8. Third-Party Links
Our website may contain links to third-party websites. Lalinda is not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
9. Retention of Data
We retain your information for as long as necessary to fulfill our obligations, including legal and business requirements. Once no longer needed, your data will be securely deleted or anonymized.
10. Contact Us
For any questions about this Privacy Policy, contact us at:
Lalinda
22 Terminus Lane, Malvern East, Melbourne 3145
Email: marketing@lalinda.com.au
We may update this policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
